Top Frequently Asked Questions Answers to commonly asked questions:
When will my order arrive? Orders are typically shipped the same or next business day, depending on several factors including the time of the day the order was placed, the shipping option selected and order volume. The Thetiesite.com shipping department is open Monday - Friday from 9am - 5pm Eastern Standard Time. Orders placed after closing on a Friday, will be processed and shipped on Monday.
The listed delivery times for each of our shipping options is in business days.It is very important to understand that shippers do not count the day a package is shipped, weekends or holidays as business days.
USPS 1st Class Mail : 7 - 10 days USPS Priority Mail : 3 - 7 days FedEx Ground : 2 - 5 days FedEx Express Saver : 3 days FedEx 2-day : 2 days FedEx Overnight : 1 day back to top Where do you ship from? Thetiesite.com ships from two east coast based warehouses. One in the northeast and one in the southeast. Which warehouse your order ships from can vary depending on your physical location and current stock conditions.
back to top Can I speak with a real live person? Yes! We host our own in-house call center to help with questions, taking your order and any customer service requests. Our product specialists have years of experience in the necktie industry and are very knowledgable regarding ties and mens fashion in general. Even if we don't have the immediate answer to your question - we can go back in the warehouse, find the answer and get right back to you.
back to top Is everything on your website in stock? Yes! If you see it on our website, that means it is in stock, in our warehouse. We are not a drop shipper, reseller or a partner website. We have our own warehouse and own our inventory.
back to top Do you have enough ties for my order? Yes! Chances are we do. We purchase our neckties in huge quantities - they arrive on pallets thousands and thousands of ties at a time. Unless someone has just cleaned us out of the ties your looking for, chances are we have them in stock no matter what quantity you may need.
back to top How do I get special bulk discount pricing? Shopping for neckties in bulk has never been easier. Simply use the online shopping cart to make your selections. You can select any mix of colors and ties. Once the quantity of ties in your shopping cart is 25 or more, the prices will all automatically drop. If you add 100 or more, the prices will drop again!
back to top We look forward to serving you and to continuing to deliver the best solid color neckties to our customers worldwide. If you have not found the answer you were looking for here, please contact us .
Thetiesite.com team
