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Thetiesite.com Refund Policy


All purchases are backed by our 100% satisfaction guarantee.

Thetiesite.com strives to accomodate all customers with a reasonable request to exchange or return their products. However, to prevent abuse, we apply the following policies to returns and exchanges:

  • If you need to make a return or exchange, we ask that you contact us first so that we can advise you on sending in your return. You can contact us about your order by clicking here.
  • Returned items must be received undamage and in their original unworn condition.
  • Items must be received before a return or an exchange can be issued.
  • Returns and exchanges must be made within 30 days of the original purchase date.
  • Shipping charges are non-refundable.

    • We're here to help!

    Regardless of when you purchased your products - if you have questions/issues/comments with our products please contact us. We'll get back to you as soon as possible and do our best to help you out.

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